Platform Integration

Open-source practice management.
Still needs someone at the front desk.

Open Dental stores everything about your patients, schedules, and treatment plans. But patients still fall through the cracks because nobody followed up. OpenClaw connects to Open Dental's API and handles the follow-through.

OpenClaw connects to Open Dental's full REST API. Patients, appointments, recalls, insurance, treatment plans. Over 100 resources.

100+

API resources OpenClaw can read and write

Real-time

database event webhooks for appointments and patients

24/7

recall and treatment follow-up, nights included

Open Source

no vendor lock-in, full data transparency

The data is all there. The follow-through isn't.

Open Dental tracks everything. But tracking and acting are two different things.

Recall lists grow faster than your team can call

Open Dental's recall system is solid. It tracks who's due, when they're due, and what type of appointment they need. The problem is that your front desk has 40 other things to do today. So the recall list sits there, patients don't get called, and hygiene chairs sit empty. The data exists. The outreach doesn't happen.

Unscheduled treatment plans collect dust

A patient gets a treatment plan for a crown. They say "let me think about it" and walk out. The treatment plan sits in Open Dental with a status of "Inactive." Nobody follows up because there's no system for it. Three months later, the patient shows up at another practice. That's lost production your software knew about but nobody acted on.

Insurance verification eats hours every morning

Before the first patient sits down, someone on your team is already pulling up tomorrow's schedule and checking insurance eligibility one patient at a time. Open Dental stores the insurance plan data, the subscriber info, the benefit details. But verifying each patient is still a manual process that burns 1 to 2 hours every day.

No-shows cost you money, and nobody chases them

A patient misses their 2 PM appointment. The operatory sits empty. Open Dental marks the appointment as a broken appointment, and that's where it ends. Nobody texts the patient to reschedule. Nobody fills the gap from the ASAP list. The revenue from that slot is gone, and the patient drifts further from care.

OpenClaw + Open Dental Integration

OpenClaw connects to Open Dental's REST API and subscribes to database events through the eConnector. It reads your practice data, makes decisions, and takes action. Here's what that looks like.

Automated recall outreach

OpenClaw queries the Recalls API daily, identifies patients who are due or overdue, and reaches out by text or email. Not a generic blast. Each message references the patient's name, their provider, and the specific appointment type they need. If they reply, OpenClaw continues the conversation and books them into an open slot.

Treatment plan follow-up

OpenClaw monitors the TreatPlans and ProcTPs resources for unscheduled procedures. When a patient leaves without booking their recommended treatment, OpenClaw follows up at the interval you set. It can explain what the procedure involves, answer common questions, and schedule the appointment through the Appointments API.

Smart scheduling from the ASAP list

When a cancellation opens up a slot, OpenClaw checks the schedule via the Operatories and Schedules APIs, then reaches out to patients on the ASAP list who match the time and provider. First patient to confirm gets booked through the Appointments API with the correct provider, operatory, and time pattern. The slot fills itself.

Insurance verification prep

OpenClaw reads tomorrow's appointment list, pulls each patient's InsPlans and InsSubs data, cross-references with Benefits, and flags patients whose coverage needs attention. It compiles a verification summary for your front desk so they start the day with answers instead of questions. That 1 to 2 hour morning task shrinks to a quick review.

Broken appointment recovery

OpenClaw subscribes to Appointment database events through the eConnector. When an appointment status changes to "Broken," OpenClaw texts the patient within minutes to reschedule. It checks provider availability, offers specific times, and books the new appointment. No manual intervention. The communication log gets written back to Commlogs so your team sees everything.

New patient intake and records

When a new patient inquiry comes in, OpenClaw creates the patient record through the Patients API with the correct fields (name, DOB, address, insurance info). It sets up the PatFields for any custom data your practice tracks, logs the communication in Commlogs, and books the first appointment. Your front desk opens the chart and everything is already there.

What is OpenClaw?

OpenClaw is an open-source AI assistant that connects to the tools you already use and operates them for you. Email, calendar, practice management, messaging. It reads, it responds, it takes action. It runs on your own devices, so your data stays yours.

It's not a chatbot you paste into a website. It's an operator that works behind the scenes, handling the tasks you keep putting off because there aren't enough hours in the day.

What this looks like in practice

Three real scenarios where OpenClaw and Open Dental work together.

Solo Practice

The recall list that actually gets worked

Dr. Patel's hygiene schedule has gaps on Tuesdays and Thursdays. OpenClaw pulls the recall list from Open Dental, filters for patients overdue by 2+ months who prefer those days (stored in PatFields), and texts each one with a specific time slot. Three patients confirm by end of day. The Appointments API creates each booking with the correct hygienist, operatory, and time pattern. Dr. Patel's front desk didn't make a single call.

Multi-Location Group

Same-day cancellation recovery

At 7:45 AM, a patient cancels their 10 AM crown prep at the Midtown location. Open Dental fires an Appointment database event through the eConnector. OpenClaw picks it up, checks the ASAP list for patients needing similar-length appointments, and texts the top three candidates. By 8:15, the slot is filled. The new appointment shows up in Open Dental with full procedure details. The office manager didn't know there was a cancellation until she saw it was already resolved.

Pediatric Practice

Treatment acceptance that doesn't require chasing

A parent brings their child in for a checkup. The dentist recommends sealants on four molars. The parent says they need to check with their spouse. OpenClaw monitors the TreatPlans resource and sees the plan is still inactive after 48 hours. It texts the parent with a clear explanation of what sealants are, what the insurance covers (pulled from Benefits), and two available appointment times. The parent books directly from the text conversation. No phone tag.

How setup works

Three steps. We handle the technical work.

1

We connect OpenClaw to your Open Dental instance

We configure the API connection through Open Dental's eConnector service and set up database event subscriptions for appointments, patients, and any other tables that matter for your practice. The API supports local, service, and remote modes, so we pick the one that fits your network setup. This happens on day one.

2

We configure the AI for your practice

Your recall intervals. Your treatment follow-up timing. Your preferred communication style. Which procedures to follow up on aggressively and which to leave alone. We map OpenClaw's behavior to how your practice actually runs, using your Open Dental definitions, appointment types, and provider schedules as the foundation.

3

OpenClaw starts operating alongside Open Dental

Recalls get worked. Broken appointments get rescheduled. Treatment plans get followed up on. Insurance gets pre-verified. You review the first few days of activity in the Commlogs, tell us what to adjust, and we fine-tune. Within a week, your front desk has hours back.

Simple pricing

One-time setup. No monthly fees from us. No contracts.

Discovery Call

See if this makes sense for your practice.

Free

  • 15-minute video call
  • Review your Open Dental setup and goals
  • Honest recommendation on next steps
Book a Call
Most Popular

Remote Setup

Full Open Dental integration over screen share.

$1,200

  • Full OpenClaw + Open Dental API integration
  • Database event subscriptions configured
  • AI configured for your practice workflows
  • 14 days of post-setup support
Get Started

In-Person Setup

We come to your office. NYC area.

$2,400

  • Everything in Remote, plus
  • On-site at your office in NYC
  • Full team training session
  • 30 days of post-setup support
Get Started

Common questions

Does OpenClaw replace Open Dental?
No. OpenClaw connects to Open Dental through its REST API and operates alongside it. Your patient records, schedules, and treatment plans stay in Open Dental. OpenClaw reads the data, makes decisions, and takes actions like sending recall reminders or following up on unscheduled treatment. It adds intelligence to the system you already run.
What Open Dental features can OpenClaw access?
OpenClaw connects to Open Dental's full REST API, which covers over 100 resources: patients, appointments, recalls, treatment plans, insurance plans, claims, payments, providers, operatories, schedules, communication logs, and more. It also subscribes to database events (webhooks) for real-time notifications when appointments, patients, or other records change.
How long does the integration setup take?
Most Open Dental integrations are running within 3 to 5 days. The API connection through Open Dental's eConnector goes live on day one. The remaining time is spent configuring the AI for your practice's specific recall intervals, treatment follow-up protocols, and communication preferences.
Do I need a specific Open Dental version or plan?
You need Open Dental version 22.1 or later with the eConnector service running. The API is available on all Open Dental installations, though there are tiered pricing levels for API access depending on your use case. Open Dental is open-source, so there are no plan restrictions like with proprietary systems.
Can OpenClaw work with other dental software too?
Yes. If you're running multiple systems across locations, OpenClaw can connect to each one separately. We also offer dedicated integrations for Dentrix and Eaglesoft. The setup for each platform is tailored to its specific API and data model.

OpenClaw + Open Dental works for practices of all sizes. See more:

Your practice data is sitting there. Let it work for you.

Book a free 15-minute call. We'll look at your Open Dental setup together and figure out where OpenClaw can take work off your front desk.

Book a Free Discovery Call