ServiceM8 handles scheduling, quoting, and invoicing. But when a job wraps up and you need to send a follow-up email, file the safety checklist, update your reporting dashboard, or remind a tech about an expiring license, that's all happening manually. OpenClaw connects ServiceM8 to the rest of your operation.
OpenClaw sits on top of ServiceM8 as the automation layer that bridges your job management platform to every other tool your trade business depends on.
20+
ServiceM8 event types OpenClaw can act on
100+
external tools OpenClaw connects to ServiceM8
<60s
from ServiceM8 trigger to external action
24/7
automated follow-up and compliance coverage
Your scheduling is sorted. But the follow-ups, the compliance paperwork, and the reporting all live outside ServiceM8, and nobody's automating them.
A job moves to "Completed" in ServiceM8. The invoice syncs to Xero (if you've set that up). But the thank-you email? The review request? The safety form filed in Google Drive? The notification to your office? All manual. Every time. For every job.
Your techs fill out safety checklists and site assessment forms in ServiceM8. The data sits there. Nobody's automatically filing the PDFs, flagging failed inspections, or routing compliance documents to the right person. The forms exist, but the workflow around them doesn't.
You send 30 quotes a week through ServiceM8. Some get accepted right away. The rest? They sit in your queue and get followed up on whenever someone has a spare moment, which is almost never. You're losing jobs because the follow-up didn't happen fast enough.
ServiceM8's badge system tracks certifications. But knowing when licenses expire, reminding staff to renew, and making sure uncertified techs don't get dispatched to restricted jobs requires manual checking. One lapsed certification on a regulated job site can cost you the contract.
ServiceM8 stays your job management hub. OpenClaw connects it to everything else and automates the work that falls between systems.
A job moves to "Completed" in ServiceM8. OpenClaw picks up the webhook and handles everything that comes next: sends a thank-you email through your email platform, texts a review request, files job photos and forms in Google Drive, and posts a summary to your team's Slack channel. One status change, five actions, zero manual work.
When a tech completes a form in ServiceM8, OpenClaw reads the submission and takes action. Safety checklist passed? File the PDF in the client's Google Drive folder. Failed inspection item? Alert your compliance manager in Slack with the details. Site assessment form submitted? Update your asset tracking spreadsheet with the new data.
OpenClaw monitors your ServiceM8 quote queue. When a quote hasn't been accepted after 48 hours, it sends a follow-up email. After five days, another. After ten, a final check-in with an adjusted offer if you've configured one. No more lost revenue from quotes that went cold because nobody followed up.
OpenClaw tracks badge expiry dates in ServiceM8. Thirty days before a certification expires, your office manager gets a Slack alert. The staff member gets an email reminder with renewal instructions. If a badge lapses, OpenClaw can flag that tech in your scheduling notes so they don't get dispatched to jobs requiring that certification.
OpenClaw pulls job data, revenue figures, and staff performance metrics from ServiceM8 and compiles them into reports your team can use. Daily job summaries in Slack. Weekly Google Sheets with quote conversion rates. Monthly breakdowns by job category, staff member, or client. No more end-of-week data exports and manual spreadsheet work.
ServiceM8 tracks assets at client sites. OpenClaw watches for equipment age, service history patterns, and warranty dates. When a unit hits a maintenance threshold or warranty expiration, OpenClaw notifies your team with the full asset history so they can proactively reach out to the client. Preventive outreach beats emergency callbacks every time.
OpenClaw is an open-source AI assistant that connects to the tools you already use and operates them for you. Email, calendar, CRM, messaging, accounting, file storage. It reads, it responds, it takes action. It runs on your own devices, so your data stays yours.
For ServiceM8 users, OpenClaw is the automation layer your job management platform doesn't have. It's the bridge between your job queue and every other system your trade business depends on, handling the follow-ups, compliance tracking, and multi-tool workflows that ServiceM8 can't reach on its own.
Three scenarios where OpenClaw extends ServiceM8 into the rest of your business.
A tech finishes a switchboard upgrade and marks the job complete in ServiceM8. Within 60 seconds, OpenClaw sends the client a thank-you email with a maintenance guide, texts a review request, files the compliance certificate in Google Drive, updates the weekly revenue tracker, and notifies the office in Slack. The tech tapped one button. Five things happened across four systems.
You send 25 quotes a week. OpenClaw watches the ServiceM8 quote queue. Any quote not accepted within 48 hours gets an automated follow-up email. After five days, a second email with a gentle nudge. After ten days, a final check-in. Your quote conversion rate went from 35% to 52% because the follow-ups actually happen now, consistently and on time.
You have 10 techs with gas fitting licenses, electrical tickets, and working-at-heights certifications. OpenClaw checks ServiceM8 badge dates daily. Thirty days before any certification expires, the tech gets an email reminder and your office manager gets a Slack alert. No more spreadsheet audits. No more finding out a license lapsed after a tech was already on site.
Three steps. We handle the technical work.
We set up API access to your ServiceM8 account, configure webhooks for the events that matter (job status changes, new clients, form completions, quote updates), and connect the external tools you need: your email platform, Slack, Google Drive, your CRM, whatever your business runs on. This happens on day one.
Which ServiceM8 events should trigger actions in other tools? What data needs to sync between systems? How should compliance alerts be routed? We map out the logic, build the connections, and configure OpenClaw to handle the automation your job management platform can't reach.
ServiceM8 events fire. OpenClaw handles the cross-platform actions. Data flows between systems. Reports generate automatically. You review the first few days, tell us what to adjust, and we fine-tune. Within a week, the bridge between ServiceM8 and everything else is running on its own.
One-time setup. No monthly fees from us. No contracts.
See if this makes sense for your setup.
Free
Full ServiceM8 + external tool integration over screen share.
$1,200
We come to your office. NYC area.
$2,400
OpenClaw + ServiceM8 works across trades. See setup details for yours:
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Book a free 15-minute call. We'll look at your ServiceM8 setup, identify the integration gaps, and figure out where OpenClaw can bridge them.
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