Platform Integration

Your best techs close jobs.
Nobody closes the gaps.

ServiceTitan runs your dispatch, your invoicing, your whole operation. But unsold estimates pile up, memberships lapse, and after-hours calls go nowhere. OpenClaw handles the revenue you're leaving on the table.

OpenClaw connects to ServiceTitan's REST API. Customers, jobs, estimates, invoices, memberships, dispatch. All of it.

40%+

of estimates never get followed up on

24/7

booking response, including nights and weekends

<60s

follow-up on new estimates and booking requests

Full API

customers, jobs, estimates, memberships, dispatch

ServiceTitan runs the operation. The follow-through is on you.

You've got the best platform in the industry. But the revenue leaks happen in the places ServiceTitan can't reach.

Unsold estimates sit there collecting dust

Your tech presents a $4,200 HVAC repair option and a $12,000 replacement option. The homeowner says "let me think about it." That estimate goes into ServiceTitan and nobody touches it again. Maybe someone calls next week if they remember. Usually they don't. That's thousands in revenue per estimate, and most shops have dozens sitting open right now.

Membership renewals lapse because nobody calls

Your membership program is great for recurring revenue. But when a membership is coming up for renewal, someone on your team needs to reach out, remind the customer, and handle objections. That takes time your CSRs don't have. So memberships quietly expire and you lose the customer until their AC breaks again in July.

CSRs can't keep up with call volume

Peak season hits and your phones ring nonstop. CSRs are booking jobs, answering questions, and trying to handle callbacks all at once. After-hours requests go to voicemail. Weekend inquiries wait until Monday. Every missed call is a potential $500 to $15,000 job walking to the company that picks up first.

Techs don't upsell because they're focused on the job

Your technicians are great at fixing problems. They're less great at remembering to mention the maintenance agreement, the indoor air quality add-on, or the fact that the water heater is 14 years old. That context lives in ServiceTitan, but it doesn't make it to the tech in a way that helps them have the conversation.

OpenClaw + ServiceTitan Integration

OpenClaw connects to ServiceTitan through the REST API and webhooks. It monitors what's happening in your account, makes decisions, and takes action on the things your team doesn't have time for.

Follows up on unsold estimates

When an estimate is presented and not accepted, OpenClaw picks it up through a webhook. It waits an appropriate amount of time (you set the delay), then reaches out to the homeowner by text or email. It references the specific work that was quoted, answers common objections, and tries to get them to approve or schedule. Not a generic "just checking in" message. A real follow-up based on what was actually quoted.

Manages membership renewal outreach

OpenClaw monitors membership expiration dates through the API. When a renewal is approaching, it starts outreach automatically. It reminds the customer what their membership includes, mentions when their next maintenance visit is due, and handles the back-and-forth if they have questions. Renewals that would have quietly lapsed get saved without your CSRs making a single call.

Responds to after-hours booking requests

A homeowner texts or submits a booking request at 10 PM on a Saturday. OpenClaw picks it up through the webhook, has a conversation to understand what they need, and creates the booking in ServiceTitan. When your team walks in Monday morning, the job is already on the board. No voicemail. No lost lead.

Keeps customer records updated

Every conversation OpenClaw has with a customer gets logged back to their record in ServiceTitan. Notes, tags, contact preferences, follow-up outcomes. When your dispatcher or CSR pulls up a customer, they see the full picture. No more asking "did anyone ever call them back about that estimate?"

Requests reviews after completed jobs

When a job is marked complete in ServiceTitan, OpenClaw sends a review request to the customer. Not a generic template. It references the work that was done and the tech who did it. Timing is based on job completion, not a batch email three days later. Happy customers are more likely to leave a review when you ask while the experience is fresh.

Sends pre-appointment context to techs

Before a tech arrives on site, OpenClaw pulls the customer's history from ServiceTitan (equipment age, past jobs, membership status, open estimates) and sends a summary. Your tech walks in knowing that the water heater is 13 years old, the customer declined a replacement last spring, and they're on a Gold membership. That context turns a service call into a sales opportunity.

What is OpenClaw?

OpenClaw is an open-source AI assistant that connects to the tools you already use and operates them for you. Email, calendar, CRM, messaging. It reads, it responds, it takes action. It runs on your own devices, so your data stays yours.

It's not a chatbot you paste into a website. It's an operator that works behind the scenes, handling the tasks you keep putting off because there aren't enough hours in the day.

What this looks like in practice

Three real scenarios where OpenClaw and ServiceTitan work together.

HVAC Company

The $9,000 estimate that almost died

A tech presents a full system replacement at $9,200. The homeowner says they need to talk to their spouse. Three days later, nobody has called. OpenClaw sees the unsold estimate in ServiceTitan, sends a text referencing the specific equipment and pricing, and offers to answer questions. The homeowner replies asking about financing. OpenClaw walks them through the options and schedules the install. That's $9,200 your office would have lost.

Plumbing Company

Saturday night emergency, zero stress

A homeowner's water heater fails at 8:30 PM on Saturday. They text your business number. OpenClaw responds in under a minute, confirms the issue, checks ServiceTitan for available emergency slots, and books the call for Sunday morning. It creates the job in ServiceTitan with all the details. Your on-call tech gets the notification. The homeowner gets hot water by noon. No answering service needed.

Electrical Contractor

400 memberships, zero lapsed renewals

You have 400 active maintenance agreements. Every month, 30 to 40 come up for renewal. Your office manager used to spend two days calling each one. Now OpenClaw monitors expiration dates in ServiceTitan, sends renewal reminders two weeks out, follows up if there's no response, and handles questions about what the membership covers. Renewal rate went from 62% to 84%. Your office manager does other things now.

How setup works

Three steps. We handle the technical work.

1

We connect OpenClaw to your ServiceTitan account

We set up API access and configure webhooks so OpenClaw can listen for new bookings, estimate events, job status changes, and membership updates. If you need help with the ServiceTitan developer application, we handle that too. The connection goes live on day one.

2

We configure the AI for your business

Your follow-up timing. Your communication style. Your membership tiers. Your qualifying questions for new bookings. We set up OpenClaw so it sounds like your best CSR, not a robot. Every message references real data from ServiceTitan: equipment details, pricing, job history.

3

OpenClaw starts working your ServiceTitan

Estimates get followed up on. Memberships get renewed. After-hours bookings get handled. Customer records stay current. You review the first few days, tell us what to adjust, and we fine-tune. Within a week, it's running on its own.

Simple pricing

One-time setup. No monthly fees from us. No contracts.

Discovery Call

See if this makes sense for your operation.

Free

  • 15-minute video call
  • Review your ServiceTitan setup and goals
  • Honest recommendation on next steps
Book a Call
Most Popular

Remote Setup

Full ServiceTitan integration over screen share.

$1,200

  • Full OpenClaw + ServiceTitan API integration
  • Webhook configuration for estimates, jobs, bookings
  • AI configured for your services and voice
  • 14 days of post-setup support
Get Started

In-Person Setup

We come to your office. NYC area.

$2,400

  • Everything in Remote, plus
  • On-site at your office in NYC
  • Full team training session
  • 30 days of post-setup support
Get Started

Common questions

Does OpenClaw replace ServiceTitan?
No. OpenClaw connects to ServiceTitan through the API and works inside it. Your dispatch board, customer records, job history, and reporting all stay in ServiceTitan. OpenClaw handles the follow-up, outreach, and communication tasks that nobody has time for. It makes ServiceTitan more valuable, not less.
What ServiceTitan features can OpenClaw access?
OpenClaw connects to ServiceTitan's REST API for customers, jobs, estimates, invoices, memberships, dispatch, and marketing. It also listens to webhooks for job status changes, new bookings, and estimate events. If ServiceTitan exposes it through the API, OpenClaw can read it and act on it.
How long does the integration setup take?
Most ServiceTitan integrations are running within 3 to 5 days. The API connection and webhooks go live on day one. The remaining time is spent configuring follow-up sequences, membership outreach rules, and communication style for your specific business. Within a week, it's handling things on its own.
Which ServiceTitan plan do I need?
You need a ServiceTitan plan with API access enabled. ServiceTitan's API is available on their standard plans, but access requires approval through their developer program. We handle the application process as part of setup, so you don't need to figure that out on your own.
Will this interfere with our existing ServiceTitan workflows?
No. OpenClaw reads data from ServiceTitan and takes action through the API, but it doesn't modify your existing dispatch rules, pricebook, or job workflows. It operates alongside your current setup. Your team keeps working in ServiceTitan the same way they always have. OpenClaw just picks up the tasks that were falling through the cracks.

OpenClaw + ServiceTitan works across home service trades. See setup details for yours:

Related integrations:

Stop leaving money in ServiceTitan

Book a free 15-minute call. We'll look at your ServiceTitan setup together and show you where OpenClaw can recover revenue your team doesn't have time to chase.

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